What the “new normal” means for animal shelters

The joy animals can bring is never more prevalent than in times of crisis. Since Gov. Jay Inslee’s “Stay Home, Stay Healthy” order was enacted, the Seattle Animal Shelter (SAS) has seen a massive show of support from both the public and its community of volunteers. But perhaps even more heartwarming is seeing the joy that shelter animals are bringing to those individuals during this time.

Katie Dahlen and her husband and two children decided to foster a rabbit named Reeses after losing their cat, Fuzzy, to cancer after 20 years of companionship. Their foster period was intended to be only a few weeks, but after the stay home order was enacted, the family offered to support the shelter by keeping Reeses on for an extended period. As it turns out, Reeses helped them just as much as they helped him.

“Having Reeses has most certainly helped us during quarantine,” said Dahlen. “He lives smack dab in the middle of our living space, so we interact with him constantly. It’s been a good distraction to have a healthy, fun, and energetic yet cuddly rabbit to keep our minds off of things. Animals most certainly help to bring down the blood pressure, and they give joy. He is a wonderful houseguest.”

Studies have revealed that pets can reduce stress and anxiety, prevent feelings of loneliness, heighten self-esteem, and even improve blood pressure. As evidenced by the tremendous outpouring of support the shelter has received from the community in recent weeks.

SAS has had roughly 75 percent of its total population in foster care since the beginning of March. Currently, 19 of the animals in foster are available for adoption. Animals that are not up for adoption may be receiving medical treatment or behavior training. Some are in fospice care, which allows terminally or chronically ill pets to live out the remainder of their lives in a loving home.

“We are so grateful for all our volunteers who help us ensure that these animals are still made available for adoption by taking pictures and videos to help promote them, hosting virtual meet and greets, and bringing them to the shelter for in-person meet and greets and/or adoption,” said Jocelyn Bouchard, deputy director at SAS.

Thanks to the decrease in its onsite populace, SAS has been able to keep onsite staffing levels at a minimum to maintain social distancing standards and protect its staff, while continuing to carry out the essential service of caring for the Seattle’s most vulnerable animals. The combination of lower intakes and consistent adoptions has helped outcomes to outpace intakes and keep overall populations low.

This isn’t just happening in Seattle. Shelters all across the country have reported huge increases in the number of adoptions and foster placements. Though, some fear the worst is yet to come.

“Where we are right now may be just the calm before the storm,” Sharon Harmon, president and CEO of the Oregon Humane Society, told OBP, explaining that pet care may become challenging for people who fall ill or lose work.

To prepare for all possible impacts in the wake of COVID-19, SAS adjusted its COOP, an expanded continuity of operations plan that Seattle’s Department of Finance and Administrative Services previously had in place for various emergency scenarios, typically weather. The plan now includes strategies for decreased onsite staffing and moving animals to foster care to ensure space is available if the shelter sees an influx of animals.

SAS also created a “fast-tracking program,” an expedited online training that allows existing volunteers who may never have fostered to get the information they need to become a foster parent virtually right away. So far, the response from its existing team of volunteers has been so great that SAS hasn’t needed to reach out to the public for help. Though it is still possible that the need will arise.

“Our community is pretty awesome, but it remains to be seen what the coming weeks and months will bring,” said Bouchard. “We could yet see an increase in need as time goes on, and we’re doing all the necessary work now to ensure we’re well prepared.”

That is precisely why organizations like the Seattle Animal Shelter Foundation (SASF) exist. SASF helps raise critical funding for SAS’s life-changing programs and services not funded by the City of Seattle and invites the local community to be a part of the effort. In the coming months, these efforts will be more important than ever.

Looking to learn how you can help? Learn more about SAS’s foster care volunteer program, the current appointment-based adoption system, and consider donating to the Seattle Animal Shelter Foundation.

Fostering and adopting in the age of a pandemic

In the last few months, people across the world have felt their lives shift in some manner in light of the novel coronavirus outbreak (COVID-19). Businesses and organizations that rely on face-to-face interaction, such as Seattle Animal Shelter (SAS), had to modify operations to follow public health guidelines and to increase social distancing to prevent the spread of the virus. To continue providing the best care for dogs, cats and critters at the Shelter, SAS sent out a signal to all foster care volunteers to take in critters if they could as they attempted to move animals out of the shelter. Molly McGuire, a nine-year foster volunteer, was one of many who answered the call.

During the month of March, Molly helped foster two cats, Snowball and Alice. While both fosters occurred within a couple weeks of each other, these two experiences varied for Molly in light of the evolving nature of the virus. With Snowball, the potential adopters visited Molly’s house and while they did not shake hands or have any physical contact with Molly and her partner Craig, the potential adopters spent time with Snowball in Molly’s house, felt the attraction and decided to adopt.

Fast forward to a couple weeks when Alice was in Molly and Craig’s care, further restrictions and guidelines related to COVID encouraged Washington residents to stay inside and reduce contact with others outside of the household. Following these guidelines and restrictions, and taking their own comfort and wellbeing into account, Molly and Craig found inventive ways to find and connect with potential adopters for Alice. They held multiple FaceTime calls with potential adopter Leah so that she could see Alice and discuss what a lovely cat she was, while maintaining proper social distancing. Craig also seized the opportunity to take and share photos and videos of Alice during the day to share them with Leah. Once Leah felt ready to move forward with the next steps of adoption, she worked with SAS and Alice’s foster partners to schedule a meet + greet at the Shelter. Until then, Molly and Craig kept in close contact with Leah with video calls, photos, and shared tips and tricks on how to care for this lovely cat.

When the meet + greet day arrived, an Animal Care Officer helped manage the flow of individuals and bodies in the room to follow the proper precautions. Leah and roommate Tess fell in love with Alice and proceeded to fill out all necessary paperwork to adopt her. While the foster experience of Alice for Molly was vastly different to her foster experiences in the past, she was happy to see that the eventual happy ending for shelter and foster animals had not diminished in these uncertain times. “For me, the surprise was that love can blossom even without in-person head rubs,” says Molly.

Bb, the cat formerly known as Alice, is living a happy life with forever mom Leah. Bb was Leah’s first adoption as an adult/riding solo, and she definitely had to adapt quickly in trying to adopt in the age of a pandemic. “I had to be really on the ball – by the time I called about a cate on the shelter’s website, they would have three or four interested adopters and I was too late,” says Leah. When she saw bb/Alice, she wasted no time in contacting Molly and Craig.

When asked about things that worked well in the unique process of adopting during these uncertain and isolating times, Leah praises the help and coordination provided by Molly and Craig. With the daily FaceTime calls and the endless answers provided to Leah’s endless questions, she was ready to make the leap and set up the Meet + Greet at SAS. “It’s strange to commit to adopting a cat without meeting them in person and play with them a couple of times, but I knew exactly what I was looking for in a kitty and Craig and Molly were extremely honest with me so I knew what I was committing to. I am so incredibly happy I found bb – she’s been a huge mood boost during quarantine.”

Learn more about Seattle Animal Shelter’s foster care volunteer program, the current appointment-based adoption system, and other shelter impacts in light of COVID-19.

SAS Fospice Program: Supporting Life’s Transitions

Animals arrive at the shelter in all manners of health.  While most fortunately are ready to be adopted or go into foster care, some animals that come in are terminally or chronically ill. To meet the needs of these animals, a team at SAS worked together to develop plans for Fospice program. The team just needed a grant to fund it and get it off the ground. The Fospice program and grant request was brought to the board of the Seattle Animal Shelter Foundation in late 2016, who understood the need and how it would support animals battling serious illnesses. With the help of SASF, the program launched successfully. The purpose of the Fospice program is to provide terminally or chronically ill animals an opportunity to live out the remainder of their lives in a loving home. It provides a choice other than euthanasia for the animals that would have little chance of adoption due to their medical condition.

The animals that qualify for fospice care have a good short -term medical prognosis but a poor long-term prognosis.  The selection criteria is a life expectancy of 6 months or less and the animal has a reasonable quality of life. Animals that arrive at the shelter and are recognized as possible fospice candidates receive a physical exam by the shelter veterinarian. It is then determined if the animal’s medical condition(s) qualify the animal for the Fospice program.

From there, a fospice request is sent out to the fospice volunteers to find a home where the animal can live out their lives. The animal is given supportive and symptomatic care as needed to provide comfort and manage specific medical issues. There is not a time limit to the fospice care, and it is always celebrated when the animal defies the odds and lives longer than expected.

Recently, Mila, “the five pound president of the Itty Bitty Kitty Committee” passed away peacefully in the company of her foster parents. It was reported in the Seattle Animal Shelter newsletter that “she enjoyed her last months hunting toy mice, befriending an Australian Shepherd, warming laps and watching the world go by out the nearest window.”

The foster parents are chosen the same way other foster parents are, with the caveat that they are willing to deal with the issues that the Fospice program can bring:  up to and including tough conversations about quality of life and palliative care. There are currently 13 cats and one dog in fospice care.  To learn more about volunteering, go to www.seattle.gov/animal-shelter/volunteer.